Maintaining your CCTV & Security Systems

Silis Security Solutions provide comprehensive after sales and security maintenance services for commercial and residential sites to ensure that security systems are serviced, repaired and operating to the best of their capability.

Our personalised security maintenance services will ensure that your premises are maintained by an expert security specialist who is familiar with you, your premises and the specific equipment on site.

Maintenance packages can be tailored to your needs.  They can include anything from regular servicing of your equipment and inclusive call-out charges, to priority attendance and inclusive parts and labour.  We believe that by having a maintenance package, you can add another dimension to the integrity of your security and have the added reassurance that your premises are not only secure, but in safe hands should a technical issue arise.  We’d be happy to discuss tailored options as required.

Choose from one of your maintenance service packages

SILVER

  • STANDARD MAINTENANCE
  • One annual service inspection including preventative maintenance of the system
  • Call-out with an attendance within 6 hours maximum from call (but usual attendance would normally be expected within 4 hours)
  • Sudsidised call-out and attendance fees

GOLD

  • COMPREHENSIVE MAINTENANCE
  • One annual service inspection and preventative maintenance of the system
  • Call-out with an attendance within 6 hours maximum from call (but usual attendance would normally be expected within 4 hours)
  • Free technical support and advice
  • Priority over non-maintenance customers
  • Inclusive of all equipment, parts and labour charges, unless damage is caused accidently or maliciously

PLATINUM

  • COMPREHENSIVE PLUS MAINTENANCE
  • One annual service inspection and preventative maintenance of the system
  • Call-out with an attendance within 6 hours maximum from call (but usual attendance would normally be expected within 4 hours)
  • Free technical support and advice
  • Priority over non-maintenance customers
  • Inclusive of all equipment, parts and labour charges, unless damage is caused accidentally or maliciously
  • Engineers will carry all spares for the site on board their vehicles so that any breakdown can be rectified without the need for a second visit

Security Systems and Your Insurance Policies

It is also an important consideration to have your equipment regularly maintained as part of fulfilling your property’s insurance policy agreement. Failure to effectively maintain or repair faulty security equipment can invalidate any insurance claims. At Silis Security Solutions we recommend regular servicing of equipment to ensure that you are fully covered under the terms and conditions of your policies.

More Services from Silis

With over 25 years’ experience as a specialist supplier and installer of both commercial and residential security systems, our expert team are able to design, supply and install comprehensive security solutions to suit all types of locations, security challenges and budgets.

Why Choose Us?

To develop the perfect Security Solution to suit our client needs
Customer satisfaction is paramount
To listen to our customers’ requirements and provide the best advice and service possible
Our professional best from start to finish

What Our Clients Say

We would like to extend a big thank you to Silis Security Solutions for the professional way in which they carried out works to our door entry system. They were punctual, knowledgeable, skilled, tidy and most importantly, in and out of the job without a fuss. The engineer tailored the system to our customers exact requirements and helped us to complete a big project before our deadline. Sound and Vision will definately be using Silis in the future and will recommend them to all our contacts.
Andrew, Sound & Vision
Silis Security provided a quote for one of our client’s sites in New Bond Street W1 to install an Access Control System with magnetic release lock to an existing internal glass door and reposition a door entry handset. After receiving a very professional and competitive quote, Silis were instructed to complete the works which they did in a quick, clean and efficient manner. Their professionalism was much appreciated by our client as the works needed to be carried out in a working office during normal hours. I would have no hesitation in recommending Simon and Silis security in the future and will be using them again for the next contract involving security works.
Steve Bates, DOI Group Limited
Being that I work alongside trades that provide building services, I know what good quality work is and know when I meet a professional company. Silis Security Solutions is one of those companies. I would strongly recommend them for any installation of Access Control or CCTV. I have been recommending them to my clients and colleagues ever since.
Andrew Sheeley, Sheeley & Associates